ActiveCampaign: Building a custom automation workflow

Demo summary
Demonstrates creating an automation from scratch, adding a start trigger, and configuring an email action within the workflow builder.
Step-by-step
- Click on Create an Automation
- Select Start from scratch or choose a template recipe
- Click on Add a start trigger to define the entry point
- Select a sending option such as Send an email
- Enter an email name and choose to start with a past campaign or a new template
- Select a template type, such as Email Designer, and choose a specific layout
- Enter an email subject and click Continue
- Review the automation steps and click Next to save changes
- Click Finish to complete the automation setup
Options
- Start from scratch or use a pre-built template recipe
- Use the new AI feature to assist in building the automation
- Select triggers based on site messages, conditions, or workflows
- Choose between different template types like the Email Designer
Tips
- Building from scratch is recommended if you want a custom workflow without developer intervention
- Setting up an automated workflow is advised to keep your background processes seamless
Highlights
“if you set up an Automation and if you have an automated workflow makes life really easy it keeps your workflow very seamless”
All demos from “How to Use ActiveCampaign in 2026 | Easily Automate your Emails!”
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7:241:29Creating a contact listShows the process of creating a new list for a specific campaign, including adding a list URL and description.ActiveCampaign· Tag & manage subscribers
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3:101:52Adding Actions and Logic to WorkflowsWalks through the actions menu to add emails, wait steps, if/else conditions, and CRM updates like adding deals or tasks to an automated journey.ActiveCampaign
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24:413:12Building a custom automation workflowCurrentDemonstrates creating an automation from scratch, adding a start trigger, and configuring an email action within the workflow builder.Tech Express
0:5810:55Setting up Jump To steps in ActiveCampaign AutomationsThe video demonstrates how to configure 'Jump To' conditions within an automation to move contacts past specific emails once they meet a goal, such as making a purchase.Email & Automation for Small Business - Kay Peacey
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ActiveCampaign