Dominic The CX Guy: AI Tutorials & Prompts
Hi, I am Dominic. I have dedicated my life to Customer Experience. I run a CX agency called ROCA.WORK , and it is a team of customer experience consultants. On this channel, we focus on taking Customer Experience to new heights one video at a time. Our purpose is to share educational content, knowledge and best practices to help make browsing the internet a little bit smoother. Zendesk will be mentioned a lot as we are Zendesk partners.
Dominic The CX Guy Tutorials
4 demos

Feb 2026 · 368 views
Dominic The CX Guy
1:140:50Pipedrive
Syncing Email and Calendar to PipedriveDemonstrates how to connect a work email and calendar to Pipedrive to ensure all communications and meetings are synced to the CRM.Sync leads to CRM2:142:31Pipedrive
Creating Deals and Activities in PipedriveShows the process of manually adding a new deal, associating it with an organization, and scheduling follow-up activities.Sync leads to CRM7:241:33Pipedrive
Using Email Templates in PipedriveWalks through selecting and sending strategic email templates directly from the Pipedrive interface.Build a cold-email sequence12:162:43Pipedrive
Setting up Pipedrive Leadbooster ChatbotDemonstrates configuring a live chat widget and chatbot for a website to capture and route inbound leads.AI inbound qualification