ActiveCampaign: Manage deal tasks and send direct emails

Demo summary
Walks through adding tasks to a specific deal and sending a direct email to a contact from within the CRM interface.
Step-by-step
- Click on the deal to open the details view
- Navigate to the recent activity section
- Click to add a task
- Enter a title and select a task type
- Assign the task to a team member and set a due date
- Click Save Task
- Click Send an email in the upper right corner
- Enter a subject line and compose the message body
- Click Send
Options
- Adjust the task type to categorize it properly
Tips
- Use the recent activity section to view the entire history of interactions related to a deal
- Send emails directly from the deal interface to keep communication tied to the record for easy reference
All demos from “How To Use ActiveCampaign CRM (Tutorial 2025)”
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1:250:48Add and manage deals in the CRMDemonstrates creating a new deal by entering a title, value, owner, and linking it to an existing contact, then moving it between pipeline stages.ActiveCampaign· Tag & manage subscribers
2:300:52Manage deal tasks and send direct emailsCurrentWalks through adding tasks to a specific deal and sending a direct email to a contact from within the CRM interface.ActiveCampaign· Trigger emails from behavior / events- Watch “How To Use ActiveCampaign CRM (Tutorial 2025)” →
Trigger emails from behavior / events
2:300:52Manage deal tasks and send direct emailsCurrentWalks through adding tasks to a specific deal and sending a direct email to a contact from within the CRM interface.Just Kristers
4:551:28Automate task creation based on triggersShows how to build an automation that automatically creates and assigns a task when a specific tag (e.g., 'VIP deal') is added to a contact.Automate To Thrive
ActiveCampaign