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Zoona AI Agent that works 24/7, never burns out, and resolves more than 60% of tickets.

SparrowDeskTry SparrowDeskSparrowDesk ·

Zoona is an AI customer service agent designed to auto-resolve over 60% of tickets across chat and email. This launch introduces a customizable teammate that auto-detects languages and trains on uploaded knowledge sources to handle complex queries 24/7.

Highlights

  • Auto-resolves 60% of support tickets
  • Multilingual support with auto-detection
  • Cross-platform functionality for chat and email
  • Customizable branding, avatars, and greetings
  • Knowledge base gap identification